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PRIVACY POLICY

We are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or transact on our wholesale order website.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and billing/shipping address.

  • Payment details for order processing (secured and encrypted).

b. Business Information

  • Company name, tax identification number, and other relevant business details for invoicing and documentation.

c. Website Usage Data

  • Information about your device, browser type, IP address, and browsing behavior on our site.

d. Order Details

  • Product preferences, order quantities, and customization requests.

 

2. How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: To process, pack, and ship your orders.

  • Customer Support: To address inquiries, provide after-sales services, and resolve disputes.

  • Personalization: To offer customized products and suggestions based on your preferences.

  • Marketing: To inform you about new products, promotions, or updates (with your consent).

  • Legal Compliance: To meet legal and regulatory requirements.

 

3. Data Sharing

We respect your privacy and will not sell or share your personal information with third parties, except:

  • Service Providers: Trusted partners like shipping companies, payment processors, and IT service providers who assist us in delivering our services.

  • Legal Obligations: When required by law, such as in response to legal requests or compliance with regulations.

 

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These tools help us analyze website traffic and personalize content. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your site experience.

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5. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, or destruction. These include:

  • Encryption of payment data.

  • Secure servers and firewalls.

  • Regular monitoring for vulnerabilities.

However, no method of transmission over the internet is entirely secure. We encourage you to take precautions when sharing sensitive information online.

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6. Your Rights

As a user, you have the following rights regarding your data:

  • Access: Request a copy of your personal information.

  • Correction: Update inaccurate or incomplete data.

  • Deletion: Request the removal of your data, subject to legal and contractual obligations.

  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise your rights, please contact us at info@mehrahandicrafts.com.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

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8. Children’s Privacy

Our website is intended for business use and is not directed at children under the age of 16. We do not knowingly collect personal information from children.

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9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.

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10. Contact Us

For questions or concerns about this Privacy Policy or your data, please reach out to us:

 

Thank you for trusting Mehra Handicrafts. We value your privacy and look forward to serving you.

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